Returns & Deliveries
For hire bookings, the hire start date is the date you wish to receive your delivery in the post. If you need your wetsuit in less than 5 days’ time from now, then the website won’t allow you to book a hire as we normally need a minimum of 5 days prior to your hire start date for processing and delivery. However, drop us an email and we will try to help. For shop orders, provided that your entire order is in stock, orders are usually shipped within three to five business days (Monday through Friday) of receiving your order, except for holiday or busy periods. We currently only ship within the UK. If you have any queries on the whereabouts of your delivery, email us at firstname.lastname@example.org and our friendly team will help you.
Please return your wetsuit to the below address: Returns Address: c/o Tri Wetsuit Hire, Co-Tribe, Meadowcroft House 182 Balcombe Road, Horley, RH6 9ER. Please include your Tri Wetsuit Hire Returns Form so that we can identify the wetsuit. If you have lost your form you can download a form here:
Please return the wetsuit clean, tidy and dry. The returned wetsuit must be with us on or before the date due back otherwise you may receive additional charges as described in the “Charges” section in the Terms & Conditions. Season hires are due back on or before the 1st October.