Returns & Deliveries
For hire bookings, the hire start date is the date you wish to receive your delivery in the post. If you need your wetsuit in less than 5 days’ time from now, then the website won’t allow you to book a hire as we normally need a minimum of 5 days prior to your hire start date for processing and delivery. However, drop us an email and we will try to help.
For shop orders, provided that your entire order is in stock, orders are usually shipped within one to three business days (Monday through Friday) of receiving your order, except for holiday or busy periods.
Once your order is dispatched you will be notified with tracking details.
If you require next day delivery, please get in touch before 1pm
If you would like to collect from us we are based in Surrey (Tri Wetsuit Hire, Main Gate House, Redhill Aerodrome, Kings Mill Lane, Redhill, Surrey, RH1 5JY), that is no problem just drop us an email to arrange a collection time.
If you have any queries on the whereabouts of your delivery, email us at firstname.lastname@example.org and our friendly team will help you.
Please return your wetsuit to the below address:
Returns Address: c/o Tri Wetsuit Hire, Main Gate House, Redhill Aerodrome, Kings Mill Lane, Redhill, Surrey, RH1 5JY
Please include your Tri Wetsuit Hire Returns Form so that we can identify the wetsuit. If you have lost your form you can download a form here:
Please return the wetsuit clean, tidy and dry.
The returned wetsuit must be with us on or before the date due back otherwise you may receive additional charges as described in the “Charges” section in the Terms & Conditions.
Season hires are due back on or before the 1st October.